A competency model is a way of organizing the skills,
behaviors and knowledge needed to perform an individual's
job responsibility into a conceptual framework that
enables the people in an organization to understand,
talk about, and apply competencies. A model is an organizing
scheme. Often a chart, diagram, or other visual image
used to illustrate the model to enhance comprehension.
Competency analysis involves
identifying the knowledge, skills, abilities,
and behaviors that employees must demonstrate
for the organization to meet it's business goals
and objectives. Developing a competency model
involves interviewing a group of good performers
to identify the critical behaviors needed to perform
their job. Once behaviors are defined, the analyst
identifies the level of behavior is required for
individuals who are entry level to advanced.
Our Competency Development Process for developing competency models has been used by many of clients for more than twenty years.
We have received several awards for our Job Profile Process!
Our competency model process links skills and behaviors to key areas of job responsibility.
Jobs are leveled by area of expertise, and competencies are defined for each level.
Subject Matter experts help to identify the key behaviors and behavioral items.
Competency models provide behavioral descriptions for Hiring and Selection, Development, and Succession Planning.
We have also acquired a comprehensive competency library – for leadership, teams, nurses, technical positions, service, sales.
Tools and Resources
Competency Library — 80 competencies leveled by job experience, definitions
Development Guide — Development Activities to support competency Development
Manager Guide — Supporting Employee Career Development
